Express Employment Professionals Honored by Top Trade Magazine

In the April, 2011, issue of Staffing Industry Review magazine—a monthly trade publication that covers the tools, techniques and best practices of the nation’s top staffing firms—Express Employment Professionals was named one the best agencies for which to work.

Among a laundry list of qualities, agencies were judged on transparency between management and employees, the degree of due diligence in hiring the right internal workers and maintenance of the company’s culture. Following is an excerpt from the feature story:

“We try to find people who have a lot of heart for each other,” says Robert A. Funk, a founder of the Oklahoma City-based firm [Express Employment Professionals], which recently ranked as the 11th largest staffing firm in the United States. “I think our principal of helping others succeed is you have to have a lot of heart.”

To that end, Funk still interviews each internal worker and franchisee. One Question Funk asks in interviews is what motivates the person—work environment, recognition or money. “Usually how they answer that question tells me what kind of heart they have,” he says.

Another important ingredient is transparency with workers. Employees can interface with upper management at quarterly meetings. “There are very few issues we can’t share with them or don’t share with them,” Funk says. “When a difficult situation does arise, the workers understand it and work to solve it.”

Express also strives to maintain a fun workplace, holding Christmas parties and outings; the company also has a track and field team that competes in Oklahoma City.

Being a great place to work without doubt helps the bottom line, Funk says.

“Our productivity is extremely high for the number of employees we have,” he says. “People will work a lot harder if they’re happy.”

The sentiments expressed by company founder Robert Funk trickle down to every Express office throughout the country, including our West Palm Beach location. Core business values are why Express Employment Professionals continues to place the top candidates in temp to perm positions as well as assist companies with HR-related functions and permanent position upgrades.

Express Employment Professionals Makes Inavero’s 2011 Best of Staffing™ List

Express Employment Professionals announced that it has been named to Inavero’s 2011 Best of Staffing™ Client list. Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only satisfaction award that recognizes exceptional client service within the staffing industry.

Staffing firms competing to make the Best of Staffing list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels. Express received satisfaction ratings of 9 or 10 out of 10 from 74 percent of their clients, significantly higher than the industry’s average of 47 percent. Best of Staffing participants secured a place on the list by earning an average Net Promoter Score that was more than double the national staffing industry benchmark for client satisfaction.

“These are exciting times as the staffing industry is helping lead the way to renewed economic vitality,” said Eric Gregg, Inavero’s Founder and CEO. “It has been estimated that staffing firms have helped to fill at least one quarter of the 93,000 new jobs opening up each month in North America over the past year. Along with the increase in demand for talented job candidates, companies engaging with staffing firms expect impeccable service more than they ever have. It is our hope that businesses searching for a staffing partner use the Best of Staffing List as a guide to firms that have truly outperformed the industry for the service that they provide.”

Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero’s proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 300,000 staffing firm clients and talent each year, and serves at the American Staffing Association’s exclusive research partner. The firm’s surveys protect more than $4.3 billion in staffing firm annual revenue. Inavero’s complete Best of Staffing list can be viewed at http://www.bestofstaffing.com.

In addition to making the Best of Staffing list, Express’ International Headquarters was named a World Class Franchisor by FranSurvey for the sixth year in a row and Best Staffing Firm to Work for finalist by Staffing Industry Analysts.

For more information about jobs or employment solutions, contact Express Employment Professionals at 561-471-8285 or visit http://www.wpalmbeachfl.expresspros.com.

3 Tips to Embracing Workplace Change

The workplace is always changing. And, it always has been. But factors like a down economy and ever-advancing technologies have recently meant big changes, including company mergers, downsizing, restructuring and turnover. In order to thrive—and sometimes just survive—employees, like their employers, have had to learn to adapt.
Being flexible to the changes happening in and around your company can help make you a valuable asset to your team and your employer. But whether it’s adjusting to a new boss, project or even just to a new cube mate, change isn’t always easy. Here are three tips to help you embrace change in your workplace.

Choose Optimism Over Fear
The unknown can seem scary, but when you’re facing transitions at work, make a conscious effort to respond with optimism instead of fear. Try to focus on the upcoming opportunities instead of the unanswered questions or uncertainty you may be feeling. You don’t have to understand every aspect of a new program to get on board with the vision behind it. A new boss could help you grow your career in ways you never imagined. A new cube mate could become a fun and beneficial member of the team. And, a new project could help you build your knowledge and grow your skill set. When change happens, instead of fearing what you can’t predict or control, get motivated about the new challenges and endless possibilities ahead of you.

Keep the Lines of Communication Open
Optimistically embracing change doesn’t mean you won’t have questions or concerns. Make sure you clearly communicate with your manager during times of transition. Don’t be afraid to ask questions or share concerns, but understand that your employer may not have all the answers yet either. If you identify a problem with an upcoming change like a new process, offer up a solution to help provide valuable input instead of just negative feedback. But most of all, remember that communication is a two-way street, so make sure you’re listening to the information your company shares and be open to the changes to come.

Be Patient
While change can happen fast, it can also take a while to fully integrate. Try to be patient during periods of transition in your company. Remember to be flexible when plans for change, change as well. Patience and adaptability often go hand in hand, so while you’re waiting on changes to take place, let your leaders know you’re behind them and willing to do what it takes to help your team succeed.
Change is inevitable, but it doesn’t have to be a bad thing. Often, it can be a good thing. And either way, it’s an adventure. So no matter how much change you’ve faced at work, embrace new adjustments by choosing optimism over fear, effectively communicating with your leaders, and being patient in the new life adventure you’re on.

For information on temporary, permanent and temp-to-perm positions and HR-related jobs, contact Express Employment Professionals at 561-471-8285 or visit http://www.wpalmbeachfl.expresspros.com.

5 Tips to Help Your Job Search

Although today’s economy has shown improvement from where it was two years ago, the job market’s still fierce. With many graduates getting ready to also enter the workforce, there are going to be more job applicants than before competing for what jobs are available. According to the National Association of Colleges and Employers (NACE), a survey showed that employers are planning to hire 13.5 percent more graduates with bachelor’s degrees in 2011 than they hired in 2010. It should also be noted that in a recent article featured in “The Guardian,” studies show that the ratio of applicants per job is 70 to 1.

Employers are being more strategic in their hiring processes. Still leery about hiring back full time, business leaders want to ensure they choose the best applicant for their available jobs. So as a result, they are paying attention to even the most minor details about you and your application. As such, it can seem like the job search is a long, tedious process full of obstacles to overcome. But stay strong and know that there are still great jobs out there, whether you’re the one looking or you know someone who is.

First and foremost, it’s important to stay motivated and keep applying for jobs. Although the search may take more time now than previously, the goal is to not let it overwhelm you, and sometimes that’s easier said than done. On average, job seekers are spending 27 weeks looking for employment, according to a recent Gallup poll. Regardless of why you’re on the job hunt—switching careers, re-entering the workforce, graduating, or still in school—here are a few tips to help you stay on top of your job search and find the right career for you.

Keep your résumé up to date.
It’s important, first and foremost, to ensure that your résumé is current and reflects the skills and talents you have now. A résumé is a brief overview of your experience and abilities that can help get your foot in the door of an employer. You have a short amount of time to grab an employers’ attention when he or she look over your résumé, so you want to make sure it showcases the value you could bring to the team. Include specifics about how you’ve made a difference in your current or previous jobs, provide info on your training and background, and include information such as any awards you have received. Your résumé is an employer’s first impression of you, so make sure you make every word of it count.

Tell others you’re on the job hunt.
When you’re on the job search, having some help can go a long way. The more people who know you’re looking for work, the more your chances of finding work increase. Also, this is helping you build a network of contacts. As you’ve heard before, finding a job isn’t necessarily what you know, but who you know. So, take the time to meet with others and increase your network. You never know what could happen. Someone you know might know another person who has a job for you.

Attend local job fairs.
Where else can you meet several of your city’s top employers all in one location? Job fairs are a great way for you to maximize your time. Just make sure you find out in advance which companies that you would want to work for will be there. Have copies of your résumé prepared and ready to hand out. Also, to show you have interest and knowledge about a particular company, prepare questions. Also, don’t forget to dress up for the occasion to help put your best foot forward. Making a lasting impression could help you land the job.

Take on temporary assignments.
Staffing agencies also have connections to many businesses across your city. They can help place you in a variety of positions. This allows you to try out different jobs to find the right match. Also, you get the flexibility of short-term work, but gain the experience you need to avoid work gaps on your résumé until you find that dream job. You still earn an income and benefits to meet your financial needs, and have the possibility that this opportunity could turn into a full-time job.

Continue to build your skills and talents.
Maybe you’re working at a job that you don’t love. To get where you want to go, it’s important to keep building your skills for the job you want. Volunteering your time is a great way to do that. Many organizations, especially nonprofits, would greatly appreciate someone who could help them with specific duties like marketing, accounting, office work, fundraising and more. Accept the challenge and put your skills to the test. Also, this is another way to build your résumé and showcase how you are supporting a great cause.

Don’t let this job market get you discouraged. Stay positive and keep dreaming. Keep the big picture in mind because a job is out there for you. And, maybe you’re not looking for a job, but you can share these tips with someone who is on the hunt. The current market does require more work to find a job, but with a little goal planning, persistency and networking, it can be done.

For information on temporary, permanent and temp-to-perm positions and HR-related jobs, contact Express Employment Professionals at 561-471-8285 or visit http://www.wpalmbeachfl.expresspros.com.

Get Rid of the Clutter: Spring Cleaning for Your Career

As we head into mid-April, spring has descended upon us. And as this new month ushers in warmer weather and longer days, it also marks a great time to sort through all the clutter you’ve acquired during the past year.

Today, because of hectic work and family schedules, everyone seems busier than ever. Think of spring as a time to start fresh and new – especially when it comes to revitalizing your career or job search. When clutter builds up – whether it’s paper, laundry or things to do on your calendar – it becomes harder to deal with and causes your stress levels to increase.

To help you kick that stress to the curb, here are seven easy ways to help you get organized and make the most of your career.

Tidy Up Your Desk
Make time to sort through your mail and throw away any accumulated trash. If papers are starting to pile up, file what you can. Chances are if you haven’t used a document in the last 60 days, you’re probably not going to use it in the near future. Either discard them completely – and shred anything that has confidential material – or file items away in an archive folder where you can easily access information in the future.

Delete Some Emails
What does your email account currently look like? If you’re getting messages that your inbox is too full, it’s probably time to take action. Search for the oldest or largest emails, and let the cleanup begin. Again, if you haven’t looked at an email in quite a while, chances are you won’t tomorrow. Delete what you can, but for those things that you want to keep, create a folder on your computer where you can save your emails.

Make a Weekly To-Do List
When you start your week or begin the day, do you ever feel overwhelmed with what you have to do? To help your time run smoothly, create a daily or weekly to-do list. Maybe take a few minutes on Friday afternoon to plan and prioritize your tasks for the upcoming week. Also, use this time to tidy up your work area and finish any remaining tasks you need to do, like replying to nonessential emails. Doing all this on a Friday will allow you to kick the next week off to a great start.

Buy a Planner
If you don’t have a planner, it’s a good idea to invest in one. This will help you keep track of and prioritize your day. Whether it’s an electronic or paper version, write down all of your appointments, meetings and other important dates – both work related and non-work related. Keep this planner with you so you always know what you have to do and when.

Evaluate Your Wardrobe
When working to advance your career, it’s important to look your best, so always dress professionally. The spring season allows you the perfect opportunity to go through your closet and see what you need or don’t need. You should quickly be able to identify what you need to spruce up your selection. If you decide you don’t need something, consider giving it to your local charity or thrift store.

Update Your Résumé
Take an evaluation of any new job skills you have learned recently that need to be added to your résumé. What about any awards or honors? It’s important to ensure that your résumé is always up to date with the most current information. Also, double check that your contact information is listed correctly.

Maintain Your Connections
Regardless of where you are in your career, it’s never a bad idea to build your networking connections. But as you network with others in your career field, be sure to keep their contact information in a safe place.

Consider purchasing a business card holder if you don’t already own one. This will allow you to easily find your contacts’ information when needed. In addition, you might also want to add them to your smart phone contact list or create a file on your computer. Remember, when it comes to finding a job, it’s not necessarily what you know but who you know.

These are just a few simple tips on what you can do this spring to clean up clutter, get organized and stay focused on your tasks ahead. When you are more organized, you will notice how much more productive and driven you feel – and you will definitely be less stressed. Don’t delay, start cleaning today and then maintain your efforts through the rest of the year. You’ll be glad you did.

For information on temporary, permanent and temp-to-perm positions and HR-related jobs, contact Express Employment Professionals at 561-471-8285 or visit http://www.wpalmbeachfl.expresspros.com.

Refresh Leadership Live Simulcast with Peyton Manning, Ken Blanchard and Walter Bond

Even the most savvy business leaders will tell you great leadership isn’t a skill you pick up overnight. It’s a skill that must be developed over the course of a career through experience, continual learning and collaboration.

That’s the inspiration behind the upcoming Refresh Leadership Live Simulcast. Hosted by Express Employment Professionals on Wednesday, May 18, 2011, in locations across the U.S. and Canada, this program will feature a diverse lineup of speakers who have built distinguished careers based on their unique insights into what it takes to be a great leader.

During the simulcast, attendees will hear from author, speaker and business consultant, Ken Blanchard, as he shares insights on leading in the new business reality. During his presentation, Blanchard will discuss the challenges leaders face in keeping people focused, productive and motivated to create an aligned organization that can move nimbly, yet boldly, toward the future.

Attendees will also hear from business expert, broadcaster and former professional basketball player, Walter Bond. Bond will discuss just how important attitude can really be to an organization. He’ll show attendees how to eliminate the “stinking thinking” that prevents people from perceiving and using every situation to their advantage.
Indianapolis Colts quarterback, and the only player in NFL history to be named Most Valuable Player four times, Peyton Manning, will also be on hand to share some of the insights he has learned over the years about leadership, teamwork, and success–both on and off the football field.

The Refresh Leadership Live event will be simulcast live from Indianapolis on Wednesday, May 18, to more than 100 locations across North America. To learn more about this event, find a location nearest you, or to register, visit http://www.refreshleadership.com/live.

For information on temporary, permanent and temp-to-perm positions and HR-related jobs, contact Express Employment Professionals at 561-471-8285 or visit http://www.wpalmbeachfl.expresspros.com.

Fight Stress, Stay Healthy

The Japanese concept of “Karōshi” can almost literally be translated as “death from overwork.” The term first came into common usage in Japan during the 1980s after rising concern following the sudden death of several high-ranking business men who showed no signs of previous health issues. “Karōshi” has been attributed to a wide variety of stress-related medical issues, such as high blood pressure, heart attack and stroke, to name a few.

There have been extensive studies on the effects of stress on a workforce’s overall health and wellbeing. According to the American Psychological Association (APA), 54% of workers are concerned about health problems due to stress. And, Express Employment Professionals’ recent Hiring Trends survey showed that 88% of company leaders say their current work stress is as high or higher than last year. It’s a serious problem that companies and their employees are being forced to address.

So, how do you reduce workplace stress? There are a wide variety of techniques and countless books about eliminating stress in your life. But, the first and most important step is to know the warning signs of stress, which can vary between individuals. In a recent APA study, some of the most common indicators of excessive stress included fatigue, irritability, lack of interest or motivation, head and stomach aches and insomnia. So it’s important to find a stress reducing activity that best fits your symptoms and lifestyle to help eliminate tension and keep you healthy and happy.

Take short breaks
The human body wasn’t made to sit in one position and stare at a computer screen for eight hours a day. Make it a point to stand up and take a quick walk around the office every hour or two. Go grab a small, healthy snack. Say hello to a coworker. Or simply just stand up at your desk and stretch. Find a quick and simple activity you can do throughout the day to get your body moving and break up the monotony.

Make simple lifestyle changes
You can make a significant impact on stress levels by just making a few simple lifestyle changes. Take some time to clean and reorganize your workspace. Eat a healthy breakfast. Go to bed an hour earlier. Cut back on sweets or sodas. These aren’t major decisions, and you’ll be surprised how little it actually takes to make a noticeable difference in how you feel.

Get some exercise
Exercise can do wonders for your stress and anxiety levels. Just a half-hour a day a few times a week can make a huge difference in your stress level. The important part is finding an activity you enjoy so you don’t think of it as something you have to do. Whether it’s as simple as a walk through a local park, swimming laps at the gym or taking a yoga class, a little bit of activity can go a long way.

Use your vacation time
If you have vacation time, don’t be afraid to use it. Taking a few days here and there to escape the daily grind of the work week is one of the best ways to recharge your mind and body. By allowing time to focus on the most important parts of your life, like family and friends, you will return to work more productive and better prepared to handle stressful situations.

If you’re a leader at your company, it’s also important to keep a close eye on the overall stress levels of your employees. When you do notice a spike in stress, act quickly. There are a variety of tactics you can use to help ease some of the tension. You just need to be aware and understand what causes the build up in stress and then act accordingly.

Some examples of changes you can make on an organizational level to reduce stress could include:

• Redistribute employee workloads or hire new full-time or temporary workers to help take some of the burden off your current employees’ shoulders.
• Provide opportunities for fun and bonding outside of work.
• Open the lines of communication to be sure your employees understand their jobs and why they are important.
• Allow your employees to participate in discussions and decision making that affect the business.
• Help your employees define development goals to help guide their careers in the right direction.

The impact of stress on health and wellbeing can be profound and indiscriminate. Employees at all levels are prone to developing stress-related illnesses, and those who choose to deal with the issue head on are the ones who stand the best chance of overcoming it.